The Admiral-Custom Pet Canvas

1.Choose your costume

12x16 

16x20

18x24

Follow the tips below when taking your pet's photo! If you aren't able to follow these steps exactly, don't worry! We have a dedicated team who check all orders and photos as they come in.

If your photo doesn't meet our criteria, we'll let you know within 1 hour of receiving your order, and help you choose a more suitable one!

• Close up photos work best!

• Take your photo at eye level with your pet.

• Take your photo in natural daylight and don't use flash.

• Try to get your pet to sit or stay still - make sure there's no blur.

• Make sure long floppy ears are in the photo and are not out of frame.

We proudly offer worldwide shipping via Special Express Line and FREE! Please note, depending on your country or region, we require 3 to 5 business days to process most orders and approximately 10 days to 2 weeks for delivery once processed. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Please consider any seasonal holidays that might impact delivery times.

At Petsabsolute, we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific time frames are not guaranteed.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. If you are unsure of your Tracking ID please email us at support@Petsabsolute.com. Please allow up to 3 days for tracking information to populate and show in the system.

Please be advised that if your package has not shown recent movement or updates, unlike GPS, tracking information is unable to provide the real-time live location of your parcel. Status updates only occur as your package is scanned by the carrier when each new milestone is reached. Rest assured that all is going as planned and your order safely on its way to you!

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@Petsabsolute.com if you believe you have provided an incorrect shipping address. 

We will not re-ship packages returned for wrong or incomplete addresses and customer unavailability. If your tracking information states that your package was delivered and you have not received it, you must contact the delivery carrier and address the issue directly with them. Petsabsolutedoes not hold or accept responsibility for packages that have been stated as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Returns:

By placing an order on Petsabsolute, you are responsible for the cost of return shipping back to Petsabsolute Please refer to our Return Policy for further information on how to make a return.

Lost/Stolen Packages

Petsabsolute is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address or otherwise picked up at a postal facility, and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. Petsabsolute does not issue refunds for packages that the carrier confirms as being delivered or picked up.