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  • Two Years Extended Warranty

Two Years Extended Warranty

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All products come with 30 Days warranty.

Extended 2 Years Warranty is available which covers physical damages. If we are not able to replace the original item with something the same or similar. A full refund will be issued for the amount of the item that was paid originally!

For more warranty questions:

Email us at Support@petsabsolute.com

 

 

We proudly offer worldwide shipping via Special Express Line and FREE! Please note, depending on your country or region, we require 3 to 5 business days to process most orders and approximately 10 days to 2 weeks for delivery once processed. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Please consider any seasonal holidays that might impact delivery times.

CountriesDelivery ServiceCostEstimated Delivery Time

USA

Standard 

Tracking Included

FREE

5-10 Business Days

Canada

Standard 

Tracking Included

FREE

7-12 Business Days

Australia

UK

Standard 

Tracking Included

FREE

7-10 Business Days

At Petsabsolute, we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific time frames are not guaranteed.

 

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. If you are unsure of your Tracking ID please email us at support@Petsabsolute.com. Please allow up to 3 days for tracking information to populate and show in the system.

Please be advised that if your package has not shown recent movement or updates, unlike GPS, tracking information is unable to provide the real-time live location of your parcel. Status updates only occur as your package is scanned by the carrier when each new milestone is reached. Rest assured that all is going as planned and your order safely on its way to you!

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@Petsabsolute.com if you believe you have provided an incorrect shipping address. 

We will not re-ship packages returned for wrong or incomplete addresses and customer unavailability. If your tracking information states that your package was delivered and you have not received it, you must contact the delivery carrier and address the issue directly with them. Petsabsolutedoes not hold or accept responsibility for packages that have been stated as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Returns:

By placing an order on Petsabsolute, you are responsible for the cost of return shipping back to Petsabsolute Please refer to our Return Policy for further information on how to make a return.

Lost/Stolen Packages

Petsabsolute is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address or otherwise picked up at a postal facility, and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. Petsabsolute does not issue refunds for packages that the carrier confirms as being delivered or picked up. 

 

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